Former head of the Transportation Safety Administration Kip Hawley writes:
“More than a decade after 9/11, it is a national embarrassment that our airport security system remains so hopelessly bureaucratic and disconnected from the people whom it is meant to protect. Preventing terrorist attacks on air travel demands flexibility and the constant reassessment of threats. It also demands strong public support, which the current system has plainly failed to achieve.”
Hawley believes that the current system is too preoccupied with looking for prohibited objects, where is should be more focused on managing risk. He outlines five changes that he thinks will make a difference.
Interestingly, he notes that the system we have today is a result in part of recommendations made after 9/11 by firm Accenture. I think it’s about high time that management consultants took their place alongside lawyers in the pantheon of justly disliked professions.
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