Hit in the Temple

Media TempleThe folks at Media Temple have always been responsive and courteous when I’ve had problems, but I᾿m at the end of my tether with them right now. In case you haven’t noticed, access to Subtraction.com has been markedly unreliable since Tuesday, owing to a series of vaguely explained technical issues they’re having with my shared server — whatever the problems are, they refuse to subside. You’re probably reading this now thanks to a spell in which everything᾿s running fine, but if my experience this week has been any guide, you’ll be lucky to find the server responding in, say, forty-five minutes from now. It’s very, very frustrating. I’m pretty sure this is going to put me in the market for a new host provider next week.

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13 Comments

  4. Khoi Vinh

    Thanks for the suggestions everyone. Raphy, I’ve actually been talking with a friend about signing onto Dreamhost. They have a crazy sale going on right now — almost too good to be true, maybe?

  5. Josh

    I think I am on the same server as you. I have been experiencing random blinks in service and I put in a request ticket because the admin stats area gave me a 404. I got an email over 12 hours later and now – about 24 hours later the problem is still not fixed. I want to get out of my plan, but since it expires in Feb 2005 I would have to pay them more to leave. They charge the $18 monthly charge if you pull out early. I will be switching asap.

  8. Joe

    I work for a web development company, we host some pretty big sites, and we also use Dreamhost.

    I don’t like them, I don’t know, you know when you just have a feeling about something? But to be both honest and rational they are excellent, and always reply to problems within an hour or so.

    Fast, reliable, etc… when do I get my money?

  10. Josue Salazar

    Hey there, just make sure your new host is reliable, not overselling and willing to talk to you 🙂

    I’d say, try their sales people, send a few emails, “try” their response times before signing up.

    Cheers!

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